Customer Data Protection Policy
Customer Data Protection Policy
At VizoLook, we value the trust you place in us when you share your personal information. Your privacy and the protection of your data are our top priorities. This policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).
1. What Information We Collect
- Full name
- Shipping and billing address
- Email address
- Phone number
- Order details and payment method
- Browsing behavior and preferences (via cookies)
2. Why We Collect Your Data
We collect your data to:
- Process and deliver your orders
- Send order updates and shipping notifications
- Provide customer support
- Personalize your experience on our website
- Comply with legal obligations
3. How We Protect Your Data
- SSL encryption on all pages
- Secure servers and databases
- Access limited to authorized personnel only
- Regular system and security audits
4. Data Sharing
We do not sell your data. We only share information with:
- Payment providers (e.g., Visa, MasterCard)
- Shipping and delivery services
- Authorized service providers
5. Your Rights
You have the right to:
- Access and review your personal data
- Request correction of incorrect or outdated information
- Request deletion of your data
- Object to data processing for marketing purposes
- Request a copy of your data (data portability)
To make a request, contact us:
📩 Email: albertobarberogitierrez@gmail.com
📞 Phone: +34 687 71 77 23
6. Data Retention
We retain your personal data only for as long as necessary to fulfill our legal and contractual obligations or until you request deletion.
7. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings.
Thank you for trusting VizoLook. We are committed to protecting your privacy.